TroubleshootingDashboard Login Issue

Cannot Log In to Dashboard

How to resolve login problems with the brandql dashboard.

Symptoms

  • Login page reloads
  • You see "Invalid credentials" or no error

Causes

  • Typo in email or password
  • Browser cookies disabled

Quick Fix

Check your credentials

Make sure your email and password are correct. Try resetting your password if unsure.

Enable browser cookies

brandql requires cookies for login. Ensure cookies are enabled for brandql.com in your browser settings.

Clear cache and retry

Clear your browser cache, refresh the page, and try logging in again.